The CCA was founded in 1978 (out of the National Personal Finance Association and the Retail Credit Federation) to establish, monitor and maintain high standards in the home credit sector.

In 1984 the CCA launched its Code of Practice, the first such code for an association of this type. A sister Code was launched in the Republic of Ireland in 1990 with the support of the Trade and Commerce Minister.  The Code is now the basis of everything that we do and say and is continuously updated to set out the standards of business practice for members of the CCA.

Today the CCA is the informed and influential force in the industry, focusing on delivering the highest possible level of service quality, ethics and responsibility.

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