Information for consumers

Getting the most out of your relationship with your home credit lender

Consumer Credit Association

Home credit information for consumers

Congratulations! You are in the right place to find out all about home credit.

Home credit lenders provide small cash loans direct to a customer’s door and collect the repayments on a specified day and time from the customer's home.


Find out more about What is home credit?

What is home credit?

Find out all about using home credit and whether it is right for you

Advice and complaints

Here is some information about raising a complaint

Data protection

Consumer Credit Association members are very careful about how they treat your personal data and they fully comply with the Data Protection Act 1998.

CCA News

CCA News - January 2015 cover

Our quarterly magazine, CCA News, keeps our members up to date with all the latest news and issues affecting the home credit industry.

Download CCA News