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News for Members

24 May 2016

Important FCA Paper Released Today - ‘Access to Financial Services in the UK’

The CCA would like to recommend that our members review a paper released today by the FCA  entitled 'Access to Financial Services in the UK'.

This paper aims to stimulate ideas and foster a culture of access and inclusion throughout retail financial services, that embraces firms, regulators, government and consumer organisations.

This follows the FCA's earlier Occasional Paper on Consumer Vulnerability which identified that access to financial services for consumers was a problem and acknowledged the need for these services to be designed to meet consumers' changing needs throughout their lifetime.  

There is a now a growing understanding that addressing these issues will improve market integrity, drive competition and promote financial stability and economic growth.

The full paper can be viewed on the FCA website..

CCA News

CCA News - January 2015 cover

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