Proudly representing our members at the forefront of the home credit industry.

Who can we help?

Consumers

The CCA is the leading trade organisation for home credit businesses.

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Money advisors

Nobody knows the workings of the home credit industry better than we do.

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Members

The CCA represents more than 420 home credit businesses throughout the UK.

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An introduction

Welcome to the CCA

The CCA stands at the forefront of the home credit industry, proudly representing our members and promoting the highest possible standards of business, ethics and customer service. Widely recognised and trusted by government, regulators and money advisers alike, we represent our members at local, national and European level and offer access to a range of advice, information and services. We’re here to help you run your business effectively, responsibly – and most of all, compliantly – in today’s highly regulated market.

Be part of a growing member community.

Whether you’re a large public company employing hundreds of staff or a sole trader lending to a regular customer base, you can be sure of receiving the same exceptional care, support and assistance, including…

  • Access to business information, support and advice
  • A wealth of business resources
  • Specially negotiated member discounts
  • Opportunities to attend regional and national events

Supporting businesses

Members' stories

Joining the CCA opens the door to a wide range of benefits and services for firms operating in the consumer credit sector, including invaluable advice, detailed industry information and helpful support, as well as giving them a clear and well-informed voice wherever it matters most.


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Free debt advice

Money Navigator Tool

Money Navigator is an on-line tool to help those who are concerned about their finances as a result of, for example, redundancy, job loss or a drop in income.

  • Plan the money issues you need to tackle first
  • How to stay on top of bills and payments
  • What extra help and support you’re entitled to
  • Where you can get free advice for debt, housing or redundancy

News and updates

Latest from our blog

Home Credit And The Use Of Continuous Payment Authority

HOME CREDIT AND THE USE OF CONTINUOUS PAYMENT AUTHORITY (‘CPA’) POINTS TO…



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Continuing Remote Payment After Lockdown

From: Steph Smallwood [mailto:steph@ccauk.org] Sent: 25 August 2020 16:52 Subject: Continuing the…



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FCA Guidance On Treatment Of Vulnerable Customers

Dear Member In July, the FCA published a consultation paper containing draft…



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Update On Relending In High-Cost Credit

From: Anna Pritchard [mailto:anna@ccauk.org] Sent: 14 August 2020 12:27 Subject: FCA Relending…



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